How to fix duplicate profiles in analysis

Due to a server issue, users may sometimes receive multiple exercise profiles for the same exercise. This should not normally occur. Currently, we can only provide a manual workaround for this issue. Below are the steps to resolve this:

Workaround Steps

1. Contact Support: Reach out to our support team for assistance, as this requires a manual process by referring your account email and concerned athlete name(s).
2. Wait for Confirmation: We will notify you once the manual process is complete.
3. Reload All Data: In your app settings, select the 'Reload all data' option.
4. Recalculate Profile: Go to the affected exercise of the athlete and recalculate the profile using the icon in the top right corner.

After following these steps, there will be only one profile, and all training sessions will be reassigned to this single profile. Additionally, the 1RM (one-repetition maximum) prediction will be updated accordingly.

If you have any questions or need further assistance, please do not hesitate to contact our support team.