Battery charging guidelines
Are you experiencing difficulty charging the sensor after it has been idle in the corner for a long time?
Since our sensors are always turned on, it is possible that if a sensor is not used for an extended period of time (6 months or more), the battery may become deeply discharged. This may be indicated by the LED no longer turning on during charging.
To make affected sensors chargeable again, you can try connecting the sensor to a charging source for a few minutes and then disconnecting it for a minute. Repeat this process until the LED lights up again, or repeat a maximum of 10 times. The attempt to revive the sensor should therefore take at least 20 minutes before a definitive conclusion can be reached. Please do not attempt to perform this process on the USB port of a computer.
Once the LED lights up again, keep the sensor connected to the charger until it is fully charged (LED turns off). If this does not work, please contact support.
Other Recommendations for Charging Discipline
- Disconnect the load when charging so that the current can drop unhindered during charging. A disturbing load will confuse the charger.
- Charge at a moderate temperature. Do not charge at sub-zero temperatures.
- Lithium-ion batteries do not need to be fully charged; a partial charge is better for longevity.
- Not all chargers will perform a full charge, and the battery may not be fully charged.
- Do not use the charger and/or battery if the battery becomes excessively warm.
- Charge a low-charge battery before storing the sensor for a long period of time; turn off the sensor completely if stored for a long period of time (see screenshots).
Click on the orange bordered area to enter the sensor settings.
Click the off button to turn the sensor off. It will turn on again when power is applied again.