Battery charging guidelines
Having trouble charging after the sensor has been lying in the corner for a long time?
Since our sensors are always turned on, it can happen that if a sensor is not used for a longer period of time, the battery be deeply discharged. This is manifested by the fact that the LED no longer turns on during charging.
To make affected sensors rechargeable again, you can try to connect the sensor to a charging source for a few minutes and disconnect it again for a minute. Repeat this process until the LED lights up again, or a maximum of 10 times. The resuscitation attempt should therefore take at least 20 minutes before a definitive statement can be made.
When the LED lights up again, leave the sensor connected to the charger until it is fully charged (LED turns off). If this does not work, please contact support.
- Disconnect the load when charging, so that the current can drop unhindered during charging. A disturbing load will confuse the charger.
- Charge at a moderate temperature. Do not charge at sub-zero temperatures.
- Lithium-ion batteries do not need to be fully charged; a partial charge is better for longevity.
- Not all chargers will perform a full charge and the battery may not be fully charged.
- Do not use the charger and/or battery if the battery becomes excessively warm.
- Charge a low-charge battery before storing the sensor for a long period of time; turn off the sensor completely if stored for a long period of time (see screenshots).
Click on the orange bordered area to enter the sensor settings.
Click the off button to turn the sensor off. It will turn on again when power is applied again.